Sport & Educational Travel Ltd is a Member of ABTA with membership number Y6275. ABTA and ABTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct.
We can also offer you ABTA’s scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. If we can’t resolve your complaint, go to www.abta.com to use ABTA’s simple procedure. Further information on the Code and ABTA’s assistance in resolving disputes can be found on www.abta.com. You can also access the European Commission Online Dispute (ODR) Resolution platform at http://ec.europa.eu/consumers/odr/. This ODR platform is a means of registering your complaint with us; it will not determine how your complaint should be resolved.
IMPORTANT – If you or any member of your party have any disabilities, it is extremely important that we make the necessary arrangements to make your trip go smoothly. We must therefore insist that you contact our offices on 01493 665965 (08:30-16:30 / Mon-Fri) before completing any reservation to ensure compatibility for the programme that you chose.
