Sport & Educational Travel Ltd is committed to protecting our users' privacy.
We have measures in place to protect the personal booking information held by us. We will only pass information on where necessary to persons responsible for elements of your trip & only information specifically relevant to them, for example:
Ferry companies / Eurotunnel
Hotels / Youth Hostels
isits / Après ski events where applicable
S.E.T. Tour guides / ski leaders
Ski Lift passes
This also applies to sensitive information such as details of any disabilities or dietary / religious requirements. By making a booking with Sport & Educational Travel Ltd you are consenting to this information being passed on where appropriate. If we cannot pass these details on then we may not be able to fulfil your booking.
Certain information may also be provided to authorities such as customs / immigrations if required by them or by law.
Please note we will never pass any of your information on to third parties for marketing or similar purposes.
Sport & Educational Travel Ltd do not hold data for any longer than is necessary and below is the Retention Schedule that we follow:
Party leader school contact details – are kept & updated annually unless they request their removal
Trip participant details – are kept for 1 year following the trip, in case of any claims / insurance claims or general queries / enquiries
General trip correspondence – held for 1 year as above
Employee details – are maintained and updated annually
Invoices – held for 5 years
Trip report forms & evaluation sheets – held for 5 years
Subject Access Request (SAR)
Individuals are entitled to ask what data companies hold about them through raising a Subject Access Request (SAR). This request must be done in writing via post or by e-mail. Upon receipt, we will respond to the SAR within 30 calendar days.
Sport & Educational Travel Ltd reserves the right to amend this privacy statement at any time. Please visit this page prior to using this site to determine the current conditions to which you are bound.
For complaints, SAR's or general queries, please contact us in writing:
Sport & Educational Travel Ltd., 47 Church Lane, Gorleston, Great Yarmouth,
Norfolk, NR31 7BG